Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-benz-certified-collision.collision-talk.com (hereafter referred to as “Mercedes Benz Certified Collision,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://mercedes-benz-certified-collision.collision-talk.com
  • Mobile applications and software we offer
  • Online services and products provided by Mercedes Benz Certified Collision
  • Any third-party platforms or services linked to our website, though they are governed by their respective privacy policies

Processing Activities

This policy is designed to guide you through the following interactions:

  • Using our applications and services as an authorized user
  • Visiting our websites that reference this Privacy Policy
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We gather various types of personal information to enhance your experience and provide tailored services. The details are as follows:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions securely.
  • Financial Information: Savings, investment, or other financial data relevant to our services.
  • Purchase Information: Items bought from us, including quantities, prices, and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers and IP addresses to recognize your device and provide personalized experiences.
  • Location Data: Geolocation information to offer location-based services and tailor content accordingly.
  • Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or use our sharing features.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means: user inputs while using our services, tracking technologies, and third-party partners who assist us in delivering our services.

Cookies

Cookies are small text files stored on your browser to enhance user experience and provide valuable analytics. Our cookie policy outlines the different types we use:

  • Strictly Necessary: These cookies enable core features like login and account management.
  • Preference: They remember settings you’ve chosen, such as language preferences.
  • Analytics: Used to track website usage and gather aggregate data for performance improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

Mercedes Benz Certified Collision retains personal data only for the duration required by applicable laws or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the information.

Security Measures

We take robust security measures to safeguard your personal data:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Engaging reputable third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Right to request the deletion of your data under certain circumstances.
  • Restriction: Limiting our processing of your data in specific situations.
  • Portability: Right to receive your data in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: Right to be free from discriminatory decisions based on personal data.

To exercise these rights or have questions about our data practices, please contact our privacy team via email at [email protected] or through written correspondence.

Changes to Policy

Mercedes Benz Certified Collision reserves the right to update this Privacy Policy from time to time. Any modifications will be published on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Address: [Provide Company Address]